We're here
to help
Get the support you need to succeed. Our team is ready to help with any questions about design, compliance, or using UniLabel.
Help Center
Browse our comprehensive documentation and guides
Live Chat
Get instant help from our support team
Email Support
Send us a detailed message and we'll respond within 24 hours
Phone Support
Talk to our team directly (Growth & Scale plans)
Popular help articles
Quick answers to common questions
How to create your first product
Customizing templates to match your brand
Understanding FDA nutrition facts requirements
Exporting print-ready files
Managing your subscription and billing
Inviting team members and setting permissions
Support FAQs
How quickly will I get a response?
Live chat responses are typically within 2-3 minutes during business hours. Email support responses are sent within 24 hours, usually much faster. Phone support is available for Growth and Scale plan customers by appointment.
Can I get help with design and compliance?
Absolutely! Our team can help with design questions, compliance requirements, best practices, and technical issues. We also offer dedicated onboarding sessions for new customers.
Is support included in all plans?
Yes! All plans include access to our help center and email support. Growth and Scale plans include priority support and phone support options.
Do you offer training or onboarding?
Yes! We offer free onboarding sessions for all new customers, plus ongoing training webinars. Scale plan customers get dedicated account managers and custom training.
Still have questions?
Our support team is here to help you succeed