Privacy Policy

Last updated: November 14, 2025

Introduction

At UniLabel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, industry, location)
  • Account credentials (username, password)
  • Payment information (processed securely through our payment providers)
  • Product information and designs you create on our platform

Automatically Collected Information

When you access our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize user experience
  • Detect, prevent, and address technical issues and fraud
  • Send marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf
  • Professional advisors and auditors
  • Law enforcement when required by law
  • Other parties with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data in a portable format
  • Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@unilabel.com
Address: 123 Market Street, San Francisco, CA 94103